Customer
Service
IMPORTANT
NOTICE:
Due to extremely heavy call volume, we urge
you to utilize our FAQ section before contacting us. We have found
that 95% of all calls and emails could have been answered if our
FAQ section was visited first.
IF
our FAQ section does not help, contact the appropriate department
below by using our email, instant messenger (AOL, Yahoo, MSN &
ICQ all supported) or Live Support options.
As
your last measure, fax and phone support are also available.
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Billing/Accounting
Department
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For
questions or concerns regarding your payment, please contact
us using any of the following methods:
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Sales
Department
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For
inquiries about any custom job you would like to submit
or pricing on any print work not listed on our ">price
list, you may contact us here:
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Prepress/Design
Department
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For
questions regarding files you submitted (or wish to submit),
proofs you have (or have not) received or any design specs/guideline
issue, please contact us here:
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Shipping
Department
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To
find out shipping rates, shipping status or your UPS Tracking
number, please contact us below:
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General
Info
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For
any other question or issue not addressed above, or for
any comments suggestions or complaints which do not apply
to any department above, feel free to contact us here:
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Other
Ways to Contact Us
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If
it is necessary to contact us by phone, fax or snail mail,
you may do so below:
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